Services

Advocacy Services Appointment Request Form

Advocacy: Student Tip Sheet

Checklist ✔

1. Clarify the Issue:

• Write down exactly what happened, when, who was involved, and how it impacted you.

• Identify what you are seeking: clarification, an extension, grade review, accommodation, or support.

2. Communicate Directly With the Instructor or Relevant Staff:

• Email the instructor or staff member first.

• Clearly explain the concern, include relevant facts, and propose a reasonable solution.

• Allow time for a response and keep the communication respectful and professional.

3. Review and Use Relevant Policies and/or Procedures:

• Check course outlines, school policies, student rights documents, and accommodation guidelines.

• Determine how these policies support your concern or the resolution you’re seeking.

4. Document Everything:

• Keep copies of emails, notes from conversations, dates, and screenshots.

• Maintain a timeline of what steps you’ve taken to resolve the issue.

5. Escalate to the Dean of the Department:

• If the issue remains unresolved after speaking with the instructor or staff and reviewing policies, reach out to the Dean or Program Chair.

• Provide a concise summary: the issue, steps you’ve already taken, and the outcome you’re seeking.

• Attach your documentation for clarity.

Manager of Advocacy Services
^{Dr. Jacqui Spencer, PhD.}

Dr. Jacqui Spencer holds a PhD from the University of Toronto, where her research explored the connections between anti-Blackness, Black women’s hair politics, and wellness. She is passionate about creating spaces where authenticity, inclusion, and empowerment thrive, celebrating culture, inspiring confidence, and driving meaningful systemic change every day.

Services

Advocacy

Advocacy: Student Tip Sheet

Checklist ✔

Manager of Advocacy ServicesDr. Jacqui Spencer, PhD.

Manager of Advocacy Services
^{Dr. Jacqui Spencer, PhD.}